Service Coordinator - NjordX
Do you have experience coordinating service activities? Do you enjoy working closely with travelling engineers and customers? Do you grow in a role that requires structure, flexibility and responsibility? If so, this could be the perfect opportunity for you!
The job
In this role, you will coordinate and plan daily service operations within marine electronics, acting as the primary point of contact for customers regarding service requests. You will ensure efficient execution of service activities by scheduling and allocating travelling service technicians, while maintaining a balanced approach between customer expectations and technician workload and availability.
Your responsibilities include supporting service technicians with planning, logistics and documentation, following up on service deliveries and service sales, and ensuring clear, structured communication between customers and field engineers. You will manage the practical realities of maritime service operations, including tight schedules, changing vessel itineraries and international travel, while maintaining high service quality and operational efficiency.
Professional competencies required for this role
- Experience from shipping, maritime services, logistics or related industries
- Proven ability to coordinate people, tasks and priorities
- Strong communication skills in Swedish and English
- Basic technical understanding of marine or industrial systems
- Experience in customer-facing or service-oriented roles
- Ability to work independently and take responsibility
Personal characteristics we are looking for
- Structured, calm and diplomatic under pressure
- Comfortable handling changing plans and short lead times
- Trustworthy and respected by both technicians and customers
- A team player who understands how maritime operations work
What NjordX offers
Permanent role in a financially stable, growing marine technology company with a strong team-based culture.
You receive collective agreement benefits, health insurance, and wellness allowance.
The role includes structured onboarding and long-term career development in a flat organization with high technical competence.
About NjordX:
NjordX is an innovative and growing company with operations divided into three main areas: commercial, military/governmental, and service. We strive to always stay at the forefront, maintain a high level of expertise, and are today the largest company in Sweden within our field of operations.
We deliver everything from individual products to complete system solutions in communication, navigation, and underwater technology, along with services such as decision support, sales, installation, inspection, service, and support. Read more: https://www.njordx.com/
BREAKING